Tradie quote forms fail when the phone is easier than the form — fix it by putting click-to-call first, asking only what you need to quote (suburb, job type, photos), and sending submissions straight to your inbox with a confirmation the customer sees.
On mobile, tapping your number is one action. A ten-field form is ten actions. If the form does not save them time versus calling, they call — or they call the next tradie.
Use the form for after-hours and for jobs where you want photos and suburb upfront. Use the phone for emergencies. Design both paths on purpose.
Name, phone, suburb, job type, and a short description beat long questionnaires. Budget and timeline radios filter tyre-kickers without essay questions.
Honeypot spam fields and server-side validation stop junk without CAPTCHA friction that kills real users on 4G.
Forms that only work client-side, send to a dead inbox, or fail silently on iOS Safari are common on old WordPress themes.
I wire forms server-side, test on real phones, and send you a copy plus an auto-reply so the customer knows it landed.